Melbourne, FL IT Support

Make your day-to-day work run a bit smoother thanks to a customer service-focused IT support team.

OUR CLIENTS

These Leading Brands Trust ProSource

Count on Our Dedicated Team For Fast IT Support in Melbourne, 24/7

Modern businesses work a range of hours, and your team deserves top-tier support no matter when they work.

Why choose ProSource for IT support?

Leverage our wide range of IT services alongside our IT support – no vendor management required.
Hear back from a human when you contact our support line within 25 minutes or less on average.
Ensure consistent service quality from our 100% U.S-based technical support specialists.
Get enterprise-grade IT solutions for a small business-friendly fixed monthly fee.
Be sure that we’re the right fit before signing any contracts with a free 10-minute IT audit.

Request a Quote for our IT Support Services

Thanks for getting back to me so quickly all the time. I appreciate you all!

Just a knowledgeable tech who fixed our "glitch" quickly and effectively! Thank you!

My email was responded to immediately and the issue was taken care of.

TESTIMONIALS

Don’t Just Take Our Word For It

What Makes ProSource Stand Out - add IT Support and Melbourne, FL

99.9%

Uptime guarantee for cloud computing

80+

Years of combined technical experience

Day exit policy without penalties for cloud-based services

ProSource

IT Support in Melbourne, FL

115 Hickory St Suite 103,
Melbourne, FL 32904, United States

Toll-Free: (321) 334-4739

How ProSource’s Tech Support Enhances Operations in Melbourne, FL

Ensure Business Continuity – No Matter What Happens

Facing unexpected IT disasters can bring your operations to a halt. This issue is critical, as it can result in lost revenue and diminished customer trust.

That’s why it’s important to have the right support as you navigate your disaster recovery. ProSource offers that support.

Our team helps you bounce back after the worst-case scenario with minimal disruptions and minimal data loss. We also mitigate issues and prevent future disasters.

We do this by performing regular offsite data backups to ensure integrity. We will also help you quickly and efficiently recover this backed-up data when you need it.

Spend Less Time Asking For Technical Support

Facing repeated IT issues is more than just annoying; it costs you valuable time and slows down your work. When the same problems keep popping up, it’s clear something needs to change.

At ProSource, we aim to minimize your reliance on IT support by enhancing your systems to their best.

Our approach involves digging deep into the root causes of your IT challenges, ensuring that once an issue is fixed, you won’t see it again.

This way, our support becomes a helpful resource, not something you depend on out of necessity.

Get The Help You Need For Your Hardware and Software Issues

55% of IT issues stem from hardware malfunctions. Yet, many support services focus only on software. This oversight can leave you without help for a significant portion of your IT challenges.

ProSource offers comprehensive support for both hardware and software issues. Our one-stop solution means you can say goodbye to the hassle of managing multiple IT support providers.

With ProSource, you get the complete package, ensuring your IT infrastructure remains robust and reliable. We’re here to handle all your IT challenges, letting you focus on what matters most.

Case Studies

Manufacturing success with solid infrastructure

When scalability and security are your top priorities, you need the support of a tech company who understands both.

From startup to enterprise: engineering IT built to scale

When it’s your business to design and build the infrastructure that provides electricity to the national grid, you understand the need for power and reliability.

Providing managed IT for global connectivity

Keeping up with clients and changes in tax code should be a CPA firm’s primary job, not keeping up with the applications and systems that can improve efficiency.

An Orlando-based imaging center increases net revenue by 375%

An Orlando-based imaging center client sought to renew their equipment and rebuild their facilities to deliver on that promise to their patients and their staff.

HIPAA-compliant cybersecurity solutions for healthcare that scale

From the opening of their first clinic in 2011 to their 35th clinic today, Complete Care’s disciplined approach to technology secures their infrastructure against bad actors.

Ask Us For a 30-Minute Consultation

We’ll show you exactly how our team will help you avoid interruptions and keep business operations going smoothly.

Featured IT Support Services in Melbourne, Florida

Remote Support

24/7 Helpdesk

Networking Services

Compliance-Focused Support Professionals

Give Everyone The Same Great Computer Support, Wherever They Are

Working remotely could lead to uneven IT support. This inconsistency makes it difficult for teams to work efficiently.

ProSource’s remote IT support addresses this challenge by ensuring every user receives the same high-quality assistance, regardless of their location. We use cutting-edge technology and an expert team to provide seamless support services.

Our solution not only solves the problem of inconsistent IT support but also boosts team morale and productivity.

Get The Answers You Need Anytime You Need Them

Finding IT support outside regular business hours can be a challenge. Yet, it’s increasingly important. In 2022, 60% of workers said their employer hires people in 2 to 5 different time zones.

At ProSource, we provide 24/7 IT support to address this issue. Our round-the-clock service ensures that everyone gets the help they need exactly when they need it, making time differences irrelevant.

Our service not only solves immediate IT issues but also boosts overall team efficiency and satisfaction.

Prevent Network Downtime Instead of Fixing it Later

Network issues can lead to downtime and data loss, disrupting work and damaging your reputation. This situation stresses the importance of a stable network for daily operations.

ProSource specializes in preventing these problems with our network support and remote monitoring services. Our goal is to keep your network running smoothly, avoiding issues before they start.

Our proactive measures ensure stability and security, so you can work without worry.

Gain Peace of Mind by Working With a Compliance-Informed Support Desk

Staying compliant with industry regulations while managing IT demands can feel overwhelming. Missing a compliance requirement could lead to fines or security issues.

ProSource's support desk integrates compliance knowledge directly into our IT services.

We conduct regular training for our staff on the latest compliance standards and implement strict protocols to ensure every action taken is compliant with laws like GDPR, HIPAA, and other industry-specific regulations.

Our Other IT Services in Melbourne

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Frequently Asked Questions About IT Support in Melbourne

Why Should I Hire ProSource If I Already Have an IT Department?

Hiring ProSource, even if you have an IT department, brings several advantages. We supplement your team by initiating swift IT transformation through close collaboration with your business leaders.

Our managed IT services provide expertise in the latest technology, offer 24/7 support, and manage infrastructure efficiently.

This allows your IT staff to concentrate on strategic initiatives and innovation, ensuring your business stays ahead in a competitive landscape.

Can ProSource’s IT Support Team Help With Apple Devices?

The ProSource IT support team is well-equipped to assist with both Windows and Apple devices, including desktop and mobile platforms.

This capability makes ProSource an ideal partner for teams utilizing a variety of operating systems.

By offering comprehensive support across different devices, we ensure that your team can operate smoothly, regardless of the technology they use.

Is ProSource’s IT Support Just For Business Use?

ProSource's IT support primarily caters to businesses, as we are a B2B company. We provide IT support for personal devices only when they are BYOD devices connected to a network of a current client.

This approach ensures that our services align with the professional needs of our clients. Our focus remains on supporting the operational and strategic IT needs of businesses.

What’s The Difference Between IT Support & an IT Helpdesk?

IT support encompasses a broad range of services aimed at ensuring all technology-related issues within an organization are addressed, including strategic planning, maintenance, and cybersecurity measures.

On the other hand, an IT helpdesk typically focuses on providing immediate, day-to-day technical assistance and troubleshooting for users encountering problems.

While IT support involves a comprehensive approach to managing an organization's IT environment, the IT helpdesk serves as the first point of contact for resolving specific technical issues.

I Need Help Now. Where Can I Find It?

If you are a current ProSource client and need immediate assistance, you can email us at [email protected] or call us toll-free at 1 888-948-7767.

For local calls, please dial 1 407-401-9259 – for technical support, press 1, or for after-hours IT support, press 5.

If you are not yet a client, we encourage you to reach out to us to start the onboarding process.