Healthcare IT Support

In the healthcare industry, you can’t leave your IT to just anyone. You need a team that understands HIPAA compliance and protects patient care.

OUR CLIENTS

These Leading Brands Trust ProSource

Get The IT Support You Need Without Any Data Security Concerns

Understandably, you may be apprehensive about trusting third-party IT support with patient data. Discover why you won’t need to worry with ProSource.

Why choose ProSource for healthcare IT support?

Gain peace of mind knowing IT issues are addressed by a team who knows how to protect medical records.
Ensure rapid disaster recovery and business continuity with HIPAA-informed disaster recovery planning.
Rest assured that you can receive emergency 24/7 support in 25 minutes or less on average.
Ensure consistent service quality from a 100% locally owned and operated IT support company.
Enjoy rapid resolutions to your IT challenges thanks to a team that knows healthcare technology well.

Request a Quote for our
Healthcare-Focused IT Support Services

Thanks for getting back to me so quickly all the time. I appreciate you all!

Just a knowledgeable tech who fixed our "glitch" quickly and effectively! Thank you!

My email was responded to immediately and the issue was taken care of.

TESTIMONIALS

Don’t Just Take Our Word For It

What Makes ProSource Stand Out

99.9%

Uptime guarantee for cloud computing

Years of combined technical experience

Different countries served

ProSource
IT Support for Healthcare

2572 W State Rd 426, STE 2056
Oviedo, FL 32765

Toll-Free: (888) 948-7767

How Our Healthcare IT Support Service Helps

Uphold Cybersecurity Across Your Medical Practice

With the rise of ransomware, phishing attacks, and other cyber threats, ensuring the security of valuable information is crucial for any industry. However, healthcare is one of the number one targets for hackers.

ProSource’s IT support team specializes in enhancing cybersecurity for healthcare practices. We offer advanced security measures and employee training to safeguard against sophisticated cyber threats.

By partnering with us, you can ensure your practice not only meets but exceeds the stringent requirements of HIPAA, and other relevant laws.

Ensure Critical IT Assets Are Easy-to-Access

For healthcare providers, delays in accessing patient records, test results, or other critical data can hinder the delivery of care.

That’s why you need a seamless IT infrastructure that supports healthcare professionals’ work without interruption.

ProSource employs healthcare IT support specialists who can make sure you get that. We focus on creating a reliable and efficient IT infrastructure that allows healthcare providers to deliver top-notch service.

Our expertise ensures your team’s ability to access critical information swiftly and securely.

Troubleshoot & Optimize System Integrations

Healthcare systems rely heavily on the seamless communication between various applications, software, and devices. Achieving this level of interoperability can be a complex task.

ProSource specializes in IT solutions for the healthcare industry, troubleshooting and optimizing system integrations. We understand the critical nature of system interoperability and work diligently to ensure that all yours communicate effectively.

Our team provides the expertise needed to streamline your IT infrastructure, enhancing both efficiency and care coordination.

Case Studies

Manufacturing success with solid infrastructure

When scalability and security are your top priorities, you need the support of a tech company who understands both.

From startup to enterprise: engineering IT built to scale

When it’s your business to design and build the infrastructure that provides electricity to the national grid, you understand the need for power and reliability.

Providing managed IT for global connectivity

Keeping up with clients and changes in tax code should be a CPA firm’s primary job, not keeping up with the applications and systems that can improve efficiency.

An Orlando-based imaging center increases net revenue by 375%

An Orlando-based imaging center client sought to renew their equipment and rebuild their facilities to deliver on that promise to their patients and their staff.

HIPAA-compliant cybersecurity solutions for healthcare that scale

From the opening of their first clinic in 2011 to their 35th clinic today, Complete Care’s disciplined approach to technology secures their infrastructure against bad actors.

Get in Touch For a 30-Minute Consultation

See first hand how our HIPAA-compliant IT support service can help your practice.

Featured IT Support Services

Managed IT Support for Healthcare

24/7 Service

Medical Office IT Support

EMR Protection

Let Us Manage Your Healthcare IT Service

Managing IT support internally can be time-consuming and expensive. This situation often leads to stretched resources and diverted attention from core operations.

ProSource offers a comprehensive solution by fully managing your healthcare organization's IT support functions. Our expertise ensures your IT needs are met efficiently, without the overhead costs of an internal team.

Choosing our services allows you to allocate funds to other areas of your practice more effectively.

Healthcare Professionals Work All Hours, So Do We

When healthcare professionals cannot access critical systems, patient care suffers. This situation puts undue stress on staff and disrupts essential services. This could happen at any hour.

Enter ProSource’s 24/7 IT support tailored for the healthcare sector. We actively manage, troubleshoot, and update your IT infrastructure to prevent downtime and address issues the moment they arise.

Choosing ProSource means your focus remains on patient care. Your IT needs are in expert hands.

Receive Specialized Support For Medical Office Admins

Medical office admins face unique challenges, from ensuring data security to maintaining seamless connections between diverse software applications.

ProSource provides targeted IT support for medical office admins, focusing on security, HIPAA compliance, and system reliability. Our experts ensure your practice management software and electronic health records fit seamlessly together.

Your admins can focus on their core tasks, relieved from the stress of IT concerns.

Keep All EMRs Secure During & Through Our IT Support

With 88% of office-based physicians relying on EMR systems, the security of these records is paramount. Any breach or misuse can have serious consequences, not just legally but also for patient trust.

ProSource's IT support team prioritizes the security of your EMR systems, both when accessing them for support tasks and in enhancing their overall security.

Our expertise means we're equipped to safeguard sensitive information against threats and ensure compliance with all regulations.

Our Other IT Services for Healthcare

Managed IT Services
IT Helpdesk
IT Consulting

Cybersecurity
IT Outsourcing
Network Support

Frequently Asked Questions

How Does ProSource Manage The Lifecycle of Healthcare IT Hardware & Software to Ensure They Meet Industry Standards?

We manage the lifecycle of healthcare IT hardware and software by closely following industry standards and regulations.

Our team conducts regular reviews and updates to ensure compliance with the latest healthcare technology requirements.

We replace outdated equipment and upgrade software to maintain security and efficiency. By monitoring the performance and security of our IT assets, we ensure they meet the high standards expected.

Can ProSource Assist With the Migration of Healthcare Data to the Cloud?

ProSource can guide your healthcare organization through your data migration to the cloud. We ensure the process adheres to compliance standards, focusing on maintaining the integrity and security of your data.

Our expertise allows us to optimize your cloud infrastructure effectively, facilitating a seamless transition with minimal disruption.

You can count on us for a straightforward and compliant approach to cloud migration.

Will Support Calls Be Recorded? If So, How Do You Protect Patient Data if Mentioned on The Call?

If a support call is recorded and it contains protected information, we adhere to HIPAA guidelines to protect health-related data.

We securely store these recordings and restrict access to authorized personnel only. This ensures that any protected information mentioned during the call is handled with the highest level of confidentiality and security.

What Strategies Do You Use to Optimize Healthcare IT Systems to Ensure They Can Handle High Volumes?

To optimize healthcare IT systems for handling high volumes, we implement several strategies.

We use scalable infrastructure that adjusts to demand, ensuring systems remain responsive and reliable. Regular stress testing helps identify potential bottlenecks, allowing us to address them proactively.

Additionally, we employ load balancing to distribute traffic evenly across servers, enhancing system performance.

These measures, combined with ongoing monitoring and updates, ensure our IT systems can efficiently manage high volumes of data and usage.

I Need IT Support Now. Where Can I Contact You?

If you're a current ProSource client needing immediate IT support, you can email [email protected] or call us toll-free at 1 888-948-7767.

For local assistance, dial 1 407-401-9259. Press 1 for technical support or press 5 for after-hours support.

If you're not yet a client but interested in our services, please contact us to begin the onboarding process. We're here to help with all your IT needs.