Your IT team handles day-to-day support well, but cybersecurity requires more specialized expertise
Co-Managed IT Services That Extend Your Internal IT Team
Your internal IT team is good at what they do. But there's only so much one person or one small team can cover — especially when compliance requirements grow, security threats escalate, and the business keeps adding new systems. ProSource's co-managed IT solutions give your team the backup it needs without replacing what already works. Our engineers work out of three Florida offices — Oviedo, Orlando and Melbourne — so on-site help is a drive away, not a ticket queue in another time zone.
When Co-Managed IT Makes Sense
Co-managed IT is the right model when your internal team has strong foundational skills but needs deeper expertise, additional bandwidth, or strategic direction in specific areas. Many teams pair co-managed support with our managed IT services in Orlando when they need full coverage. If budget is part of the decision, see how much does IT support cost. Not sure if it's time? A technology business review is a good place to start. Common scenarios include:
Compliance requirements — HIPAA, PCI-DSS, CMMC — are creating workload your team can't absorb
You need after-hours or 24/7 coverage without hiring additional staff
Strategic IT planning and budgeting are falling through the cracks
Your team is stretched thin during projects, transitions, or rapid growth
What ProSource Adds to Your Team
Security & Compliance Support
We handle the security monitoring, vulnerability management, and compliance documentation that internal teams often lack the time or specialization to manage properly.
Cloud and Infrastructure Management
We manage your cloud environments, application platforms, and infrastructure alongside your team — with clear boundaries, shared tooling, and consistent communication.
vCIO and IT strategy
We provide technology planning and budget oversight so your IT team can focus on execution while we focus on direction.
Help desk overflow
When your team is unavailable, on PTO, or overwhelmed, ProSource provides seamless overflow support so your users never wait.
How It Works
FAQ
What is co-managed IT?
Co-managed IT is a partnership between your internal IT staff and ProSource. Your team keeps the responsibilities they're best at; we add coverage, tooling, and specialist depth — from helpdesk overflow to security monitoring.
How is co-managed IT different from fully managed IT?
With fully managed IT support, ProSource handles your entire technology environment. Co-managed splits responsibilities with your in-house team — common in growing businesses that have IT staff but need more capacity or expertise.
Who handles what in a co-managed arrangement?
That's defined together at the start. Typical splits: your team owns day-to-day user support while we handle infrastructure, cybersecurity services, and after-hours monitoring — but every engagement is scoped to your team's strengths.
Can we move from co-managed to fully managed later?
Yes. The engagement can expand as your needs change, and the transition is straightforward because we already know your environment.
Talk to a Co-Managed IT Specialist
Let's define what partnership looks like for your team
No obligation. No sales pitch. Just an honest picture of where your business stands. ProSource has been doing this since 2006, from our offices in Oviedo, Orlando and Melbourne.